Legal & compliance
Cancellation & refund policy
Last updated: 19 October 2026
Our service is free
We do not charge you any fee for advice or comparison. Premium is paid directly to the insurer or the registered intermediary, so refunds are processed by them.
Free-look period
As per IRDAI rules, a new health policy (not a renewal) has a free-look period of 30 days from receiving the policy document. You may cancel it for any reason in this time. The insurer refunds the premium after deducting proportionate risk premium for the covered period, medical check-up costs and stamp duty.
Cancellation after free-look
You may cancel anytime by giving notice to the insurer. The refund is on a pro-rata basis as per the policy wording, provided no claim has been made in the policy year.
How to cancel
Send us a WhatsApp message with your policy number. We will help you submit the request to the insurer and follow up until the refund is received.